Frequently Asked Questions
What is Camping Côte d'Argent and what does it offer?
Camping Côte d'Argent is a 5-star campsite in Hourtin-Plage, Gironde. It provides camping pitches, mobile-home rentals and a 9,000 m² water park together with sports facilities, entertainment, shops and dining services.
Where is the campsite located?
The address is 134 Route de Contaut, 33990 Hourtin-Plage, Gironde, Nouvelle-Aquitaine, France.
How large is the water park and when is it open?
The aquatic area covers 9,000 m². The pools are open daily from 10:00 to 20:00 in July and August and until 19:00 during the off-season.
Are the swimming pools supervised and what swimwear is required?
The pools are unsupervised. Only swimming trunks are allowed; shorts and Bermuda shorts are prohibited.
Is there a kids’ club and who can use it?
Yes. The free mini-club operates Monday to Friday in July and August for children aged 6 to 11 and parents must remain reachable on the campsite.
What entertainment is available and when?
From Monday to Friday in July and August the campsite offers daily sports activities, the mini-club and evening entertainment at no extra charge.
Which sports facilities are free of charge?
Guests have free access to a multi-sport field.
Is there a tennis court and what does it cost?
Yes. Court hire is €8 for 50 minutes or €65 for a 10-session (10 × 50 minutes) subscription.
Does the campsite have on-site shopping and dining?
On site you will find a mini-market, a delicatessen/wine cellar, a takeaway restaurant and a bar.
Are pets allowed and what are the conditions?
Pets are permitted on camping pitches at €3–€7 per day depending on the season, with an up-to-date rabies vaccination record required. Pets are strictly forbidden in rental accommodation and Category 1 and 2 dogs are not accepted.
Can minors stay without their parents?
No. The campsite does not accept unaccompanied minors.
What are the rules for day visitors?
Visitors must be declared at reception, leave their vehicle outside the campsite, pay the visitor supplement and deposit an identity document that must be collected before reception closes.
Is there a launderette and how much does it cost?
Yes. Washing machines cost €5 per token and tumble dryers €3.50 per token; detergent is not included.
Can I use my own barbecue?
Only electric and gas barbecues are allowed. Wood or charcoal barbecues are strictly prohibited on the campsite and in the surrounding forest.
What time must mobile homes be vacated on departure day?
Mobile homes must be vacated by 10:00.
Do I need an appointment for the departure inventory?
Yes. You must make an appointment no later than the day before departure; inventories are carried out between 08:00 and 10:00.
When is the security deposit returned?
Deposits are returned once the departure inventory has been completed.
Is a cleaning service available for rentals?
No cleaning packages are offered; accommodation must be returned perfectly clean.
What happens if the rental is not perfectly clean?
A minimum of €150 will be deducted from the security deposit for any rental not returned in a perfectly clean condition.
Can I leave before reception opens?
Yes, provided you complete all administrative formalities the day before your departure.
How do I cancel a reservation?
Send an email to info@cca33.com or call +33 5 56 09 10 25.
Are CAF holiday vouchers accepted?
No. The campsite does not accept CAF vouchers.
Are any dog breeds specifically prohibited?
Yes. Dogs classified in Category 1 and Category 2 are strictly forbidden.
How can I contact the campsite for general inquiries?
You can call +33 5 56 09 10 25 or email info@cca33.com.
How does the campsite protect my personal data?
Camping Côte d'Argent follows French Law 78-17, uses SSL, login/password controls, network monitoring, multiple backups and firewalls, and does not sell or trade personally identifiable information.
Which cottage models are listed and what are their sizes?
Examples include Cottage Dune (3 bedrooms, 33 m², 6 people), Cottage Wave (3 bedrooms, 40 m², 6 people), Cottage Vogue (2 bedrooms, 30 m², 4–6 people) and Cottage Sunset (3 bedrooms, 40 m², 7–8 people; 2 cars included).
What are the legal details of the operating company?
Camping De La Côte d'Argent is operated by SAS Camping De La Côte d'Argent, SIRET 419 317 722 00017, VAT FR45419317722, registered with RCS Bordeaux B 419 317 722 and capital of €3,500,000.
Does the campsite have a fitness room and who can use it?
Yes. A fitness room is available on site and access is reserved for guests aged 18 and over.
What attractions are included in the 9,000 m² aquatic area besides the pools?
The heated aquatic area features four pools with slides, a large covered dome and the pirate-themed Aqua’Pirates play zone.
Can I rent a bicycle at the campsite?
Yes. Adult bicycles are available for hire directly at the campsite.
Are massages or beauty treatments offered on site?
Yes. Guests can book paid massage sessions or choose services from the on-site beauty salon.
Besides tennis, what other paid activities are available at the campsite?
Paid options include adult bicycle hire, massage treatments and services at the beauty salon.
Can I pitch a small tent next to my rented mobile home?
No. Tents are not permitted on the plots allocated to mobile-home rentals.
Are the mobile-home rentals equipped with television or air-conditioning?
None of the rentals include televisions, air-conditioning or fans.
Is water, gas and 16-amp electricity included in the rental price?
Yes. Water, gas and a 16-amp electricity supply are included in every mobile-home rental at no extra charge.
What are the adult bicycle hire rates and deposit?
Adult bicycles can be hired for €10 per half-day, €12 per day or €45 per week, with a refundable €200 deposit required per bike.
Is wearing the campsite wristband compulsory during the stay?
Yes. An allergy-safe, tamper-proof wristband is issued on arrival and must be worn at all times on the wrist or ankle.
What deposits are required upon arrival?
Three deposits are requested on the day of arrival: €20 for the automatic barrier card, €150 for the end-of-stay cleaning guarantee and €150 for equipment.
What is the amount of the tourist tax?
The tourist tax is €0.61 per adult per night and is collected by the commune of Hourtin.
What should I do if I arrive after reception closes?
In case of late arrival or unforeseen circumstances you must contact the reception team before 7:00 pm.
How can I modify an existing reservation?
To make any modification, please email info@cca33.com or call +33 5 56 09 10 25.
Can I access my mobile home before 4:00 pm on arrival day?
You may arrive earlier to complete administrative formalities, but access to the mobile home is not possible before 4:00 pm.
When is the campsite open for the 2026 season?
Camping Côte d’Argent is open from 22 May to 14 September 2026.
How far is the beach from the campsite?
The Atlantic Ocean’s central Hourtin beach lies just 300 metres from the campsite entrance.
Is the water park heated?
Yes. The entire 9,000 m² aquatic complex, including pools and play areas, is fully heated.
Does the aquatic complex include a covered pool area?
Yes. A large covered dome houses a paddling pool, children’s games, an XXL jacuzzi and a 20-metre swimming lane.
Are children’s bicycles available for hire?
No. Bicycle hire on site is limited to adult-size bikes only.
How many cars are included with a Cottage Sunset rental?
The Cottage Sunset model comes with space for two cars at no additional charge.
What are the vehicle access hours through the campsite gate?
The automatic gate is open from 6:00 am to 10:30 pm. After 10:30 pm you must park outside the campsite and enter on foot.
Do any of the mobile-home rentals include a dishwasher?
Yes. For example, the 2-bedroom Cottage Vogue features a dishwasher in its separate kitchen.
Are blankets and pillows supplied in the mobile-home rentals?
Yes. Each rental is provided with blankets and pillows—for instance, Cottage Vogue includes four blankets and six pillows.
Is Wi-Fi available on the campsite and what are the prices?
Yes. Wi-Fi access is available at €10 for 6 hours, €20 for 1 week, €30 for 2 weeks, €40 for a 1-week family pass (3 devices) or €50 for a 2-week family pass (3 devices).
What are the arrival and departure times for accommodation?
Check-in is possible between 4 pm and 8 pm, while check-out must take place between 8 am and 10 am.
Can I hire a gas barbecue on site?
Yes. Gas barbecues are available for hire directly at the campsite; please ask at reception for current rates.
What other equipment can be rented in addition to bicycles?
The campsite offers rental of safes, refrigerated boxes and gas barbecues, in addition to adult bicycles.
Which major tourist attractions can I visit near Camping Côte d’Argent?
During your stay you can explore Lac d’Hourtin, the Médoc vineyards (including châteaux such as Château Margaux and Château Lafite-Rothschild), the Atlantic beaches, the Dune du Pilat, Cap Ferret, Bordeaux’s historic centre and the Citadel of Blaye—all of which are highlighted in the campsite’s local-area guides.
How far is Hourtin town centre from the campsite?
Camping Côte d’Argent is located about five minutes from Hourtin town centre, making shops and local services quickly accessible.
What rights do I have concerning my personal data collected by Camping Côte d'Argent?
You have the right to know why your data is collected, to access it, to rectify it, to delete it, to transfer it to another controller and to object to its processing at any time.
How can I exercise my rights to access, modify or delete my personal data?
To exercise these rights, contact Camping De La Côte d'Argent at 134 Route de Contaut, 33990 Hourtin-Plage, by phone on +33 5 56 09 10 25 or by email at info@cca33.com.
Is fresh bread and pastries available on site each morning?
Yes. The campsite’s grocery store includes a bakery service where guests can buy fresh bread and pastries daily.
Does Camping Côte d'Argent have an on-site wine cellar?
Yes. A dedicated wine cellar on the campsite lets guests discover and purchase renowned Médoc and Bordeaux wines.
Are beach-volleyball courts available for guests?
Yes. Two beach-volleyball courts are provided on site and can be used free of charge by campsite guests.
Is Wi-Fi coverage available across the whole campsite?
Wi-Fi is chargeable and offers only partial coverage of the campsite; signal strength may vary depending on your location.
Can guests play table tennis at the campsite?
Yes. Several table-tennis tables are available on site and are free for guests to use.
What can children enjoy in the Aqua’Pirates play zone?
The 1,000 m² pirate-themed Aqua’Pirates area contains a children’s lagoon with water games and slides specifically designed for younger guests.
Does the water park include a counter-current river?
Yes. The 9,000 m² aquatic complex features a counter-current river that flows into a lagoon with a submerged beach, allowing swimmers to drift along gently.
What basic kitchen appliances are supplied in every mobile-home rental?
All cottages come with a fridge-freezer, four-ring gas hob, microwave oven, coffee maker and electric kettle as standard.
Which cottage models include a Nespresso coffee machine?
The Cottage Dune and Cottage Oyat kitchens are each equipped with a Nespresso coffee machine in addition to the standard filter coffee maker.
Do mobile-home rentals provide outdoor sun loungers?
Yes. Every cottage has two sun loungers on its covered or semi-covered terrace—for example, the Cottage Vogue, Cottage Dune and Cottage Oyat each list two loungers in their inventories.
Are sun loungers and parasols available around the water park?
Yes. The water park is equipped with numerous sun loungers and parasols set among palm and banana trees so guests can relax between swims.
How many swimming pools does the aquatic complex include?
The 9,000 m² aquatic complex contains four heated pools: two large outdoor pools with slides, a children’s lagoon and a covered pool inside the dome.
Do all camping pitches have an electric hook-up and what specifications apply?
Not every pitch is equipped with electricity. If you need power, request a pitch with a 10-amp hook-up when booking and bring a cable at least 35 m long.
What is the maximum number of people and vehicles allowed on a single camping pitch?
Each pitch may accommodate up to six people—including babies—and one vehicle.
Are there any special offers for camping pitch stays in 2026?
Yes. From 22 May to 27 June (12:00) and from 29 August to 14 September (12:00) the campsite runs ‘7 = 6’ and ‘14 = 11’ deals, giving one to three free nights on pitch bookings.
Can I choose a specific pitch or mobile home when booking?
You can indicate your preferences at the time of booking. The retrieved information does not state that these preferences are guaranteed.
Where can I download the campsite brochure, map and general information?
The campsite provides downloadable documents including the campsite brochure, general conditions for pitches, general conditions for rentals, general information and a campsite map.
Can I receive visitors in my mobile home for several days?
You can receive visitors daily or over several days, depending on the number of people already staying in the mobile home. For questions about visitors, the campsite asks guests to contact them by phone.
Which listed cottage rentals are designed for exactly 4 people?
The listed 4-person cottage rentals are Cottage Pink 4p and Cottage Sunny 4p. Each has 2 bedrooms, sleeps 4 people and measures 22 m². Pets are prohibited in both rentals.
Which listed cottage rentals are designed for 4 to 6 people?
The listed 4-to-6-person cottage rentals are Cottage Vogue 4-6p, Cottage Ecume 4-6p and Cottage Alizé 4-6p. They each have 2 bedrooms and measure 30 m², 31 m² and 24 m² respectively. Pets are prohibited in these rentals.
Which listed cottage rentals are designed for 6 people?
The listed 6-person cottage rentals are Cottage Dune 6p, Cottage Wave 6p and Cottage Oyat 6p. They each have 3 bedrooms and measure 33 m², 40 m² and 34 m² respectively. Pets are prohibited in these rentals.
How can I access online booking links for pitches and rental accommodation?
The campsite lists pitches and cottages with an “Information & booking” link. These links lead to the online reservation page for the selected pitch or accommodation.
Do the listed cottage rentals include outdoor furniture?
Yes. The listed cottage rentals include outdoor equipment such as garden furniture. Cottage Alizé is listed with a picnic table, while Cottage Sunny is listed with garden furniture plus a parasol.
Where are the washing machines and tumble dryers located on the campsite?
The washing machines (€5 per token) and tumble dryers (€3.50 per token) are installed inside the sanitary/washroom blocks.
Can I pitch a tent next to my motorhome on its pitch?
No. Tents are not permitted on pitches reserved for motorhomes or campervans.